Policies

Payment Policy

• All rates are based on availability, subject to change and do not include taxes or gratuities.
• Check-in Guaranteed by 5:00pm; Check-out prior to 11:00am. Any checkout after 11:00am will result in additional charges.
• Specific room types, bedding and special requests including to be near other parties may be requested but are not guaranteed. Specific suite numbers as well as suite types & bedding requests cannot be guaranteed. Every attempt will be made to honor these special requests. In the event that the specified room type is not available, the next available room type will be assigned.

• Resort Fee: A non-refundable, nightly resort fee of $12 will be added to all reservations.
• Deposits: A deposit is required when making a reservation. If your deposit has not been received, reservation is subject to automatic cancellation.
• One-bedroom Suites: All reservations require a one night’s payment in advance as an advance deposit. No personal checks. Credit cards used to guarantee the reservations are charged at the time the reservation is made for the required deposit. Balance is due upon arrival. Must present credit card used for advance deposit upon check-in. No personal checks for payment of balance.
• Condos/ 2 & 3 bedroom suites: All July and August, 2 & 3-bedroom condo/suite reservations must be paid in full 30 days prior to arrival date. The first night’s rate plus taxes is charged at the time of reservation. There is a $106 cancellation fee if cancelled more than 30 days prior to arrival and no refund if cancelled less than 30 days prior to arrival.
• Deposits are non-transferable.

Cancellation Policy

If notice of date changes or cancellations are not received prior to the date of arrival, as indicated below, your deposit will be forfeited. A cancellation number must also be obtained in order to receive a refund (inclement weather is not a valid reason for refund) There are no refunds for an early departure:
The Princess Royale does not accept pets, however service dogs are welcome. A service dog is trained to do work or perform tasks for the benefit of an individual with a disability. Emotional support animals, comfort animals, and therapy dogs are not service animals under Title II and Title III of the ADA.
o 72 hours’ notice for group reservations
o 7 days’ notice for transient reservations
o 14 days’ notice for golf reservations
o 30 days’ notice for any one or two-bedroom condo reservation for July and August.
o There are no refunds for an early departure.

• Covered parking is available at no charge.