Employment
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Painter PT experience preferred
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Room Attendant Year Round Position
Job Summary: Maintain the standards of cleanliness in Guest rooms
and hallways. Upon the completion of orientation program in personnel, the new Room Attendant reports to Housekeeping to review specific rules and regulations pertaining to the Housekeeping Department. This will take approximately 30 minutes. After this is complete the new Housekeeper begins training with the Housekeeping Floor Manager. This is done so that here is a consistency in the instruction of a new Housekeeper.
On the first day of employment, the Room Attendant is instructed in the proper steps of cleaning Guest rooms. This procedure and the reasoning behind this will now be explained in detail.
Duties and Responsibilities:
· Pick up daily room worksheet and keys from the Laundry Room Attendant. Sign for keys on Key Control Log. This is to assure that we know the exact person who has a section key. The Room Attendant is responsible for that key until the end of the work shift.
· Proceed to work area immediately. Once on the assigned floor, remove cart which corresponds to the number on the worksheet form the Floor Lines Closet. This cart has been stocked the night before.
· Begin your work by doing check out rooms first, if at all possible. The reason behind this is to make these rooms available to sell at the Front Desk. It is important to remember when approaching any room to clean, if there is a “Do Not Disturb” sign on the door knob-DO NOT KNOCK! In addition to the “Do Not Disturb” sign, be observant for the make up room sign. Before entering a room, knock on the door and announce “Housekeeping”. Do this 2 times. (Do not use your key to knock-this will damage the door). Enter the room, leaving the door wide open.
· Open the drapes wide for maximum light. At this point, take a good look at the condition of the room, checking for missing items, I.E. towels, wastebaskets, TV sets, lamps, etc. If anything is missing, page your supervisor.
· In occupied rooms, after this inspection, start picking up any newspapers and fold neatly, then place on the desk. Never throw away newspapers in an occupied room unless the Guest has put in the wastebasket.
· Place all soiled dishes in the dishwasher; run while cleaning room and return to proper place.
· Begin stripping linen from bed(s). Shake all bed linen. Many people use a bed to hide valuables and at times forget to remove them. Turn in all lost articles to the Main Linen Room with room number and your name.
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Guest Services Attendant
Job Opportunity for a mature individual with great customer service.
Looking to make some extra income? Why not apply with us to work short evening shifts (4pm-10pm) for a few days a week in our Atrium. We are looking for a mature individual to monitor and enforce rules as a Pool Attendant in the Atrium. Apply at www.princessroyale.com and click on the job link. You may also stop by our Personnel Office Mon-Fri 9am-4pm and complete an application.
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Food Runner/Buser
Food RunnerJob Summary: To deliver food from the main kitchen to an assigned area, for example, Café on the Green. To anticipate the needs of guest, and servers so to assist in the smooth running of the food service area, working as a team with co-workers to keep all work areas safe and clean.Duties and Responsibilities:
· Greets all guests in a friendly manner.
· Ensures that orders are complete and correct before delivery.
· Serves food when server is busy.
· Garnishes food as appropriate.
· Clears tables using a tray and tray stand.
· Helps team members whenever needed.
· Breaks down trays in stewarding area, separating silverware and glassware, bussing linen to laundry.
· Folds napkins, rolls placemats with silverware for efficient resets.
· Works closely with Hostess and Supervisor to bus tables in order of waiting list.
· Does not leave dirty trays next to occupied tables or in dinning area.
· Immediately informs server of any customer requests and/ or satisfies request.
· Immediately informs the Manager or Supervisor of any service or food complaints.
· Works diligently to provide guest services to the standards of the Princess Royale Mission Statement.
· Follows all guidelines of the Employee Manual including but not limited to: call off procedure, grooming and uniform standards, wearing name tag, arriving on time foe scheduled shift, etc.
· Must be able to effectively carry a tray weighing 40lbs.
· Stands and walks during entire shift.
· Frequent washing of hands.
· Punches in and out at require times.
· Performs any reasonable task as directed by management.
Physical, Mental and Environmental Demands
· Lifting and carrying of full food trays
· Exposure to cleaning products
· Continuous checking with kitchen and servers for order status
Buser
Job Summary
Duties and Responsibilities:
To clear and reset tables in the dining areas, assist servers in the performance of serving customers, anticipate the needs of guests and servers so to assist in the smooth running of the food service area, working as a team with co-workers to keep all work areas safe and clean.
Essential Functions:
· Greets all guests in a friendly manner.
· Clears tables using a tray and tray stand.
· Helps team members whenever needed.
· Breaks down trays in stewarding area, separating
Silverware and glassware, bussing linen to laundry.
· Folds napkins, rolls placemats with silverware for
Efficient resets.
· Works closely with Hostess and Supervisor to bus
tables in order of waiting list.
· Does not leave dirty trays next to occupied tables
or in dining area.
· Immediately informs server of any customer requests
and/ or satisfies request.
· Immediately informs manager, supervisor and/or Chef
of any service or food complaints.
· Never says" That's not my station" in response
to a service request.
· Works diligently to provide guest services to the
standards of the Princess Royale Mission Statement.
Standard Functions:
· Follows all guidelines of the Employee Manual including but not limited to: call off procedure, grooming and uniform standards, wearing name tag, arriving on time for scheduled shift, etc.
· Must be able to effectively carry a tray weighing
40 lbs.
· Stands and walks during entire shift.
· Frequent washing of hands.
· Punches in and out at required times.
· Performs any reasonable task as directed by
management.
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Dishwasher
Job Summary: To clean and sanitize all china, glass and silverware; to sweep and mop floors; to keep dish room organized, working as a team with co-workers to keep all work areas safe and clean.
Duties and Responsibilities:
· Prepares all glass racks and dish racks for insertion into dishwasher.
· Uses disposal responsibly.
· Helps team members whenever needed.
· Breaks down trays into stewarding area, separating silverware and glassware when available.
· Cleans hallways, storerooms, walk-ins and kitchen areas as directed by business and management.
· Works closely with Chef and/ or Executive Steward to maximize results.
· Does not leave dirty dishes or floors after end of shift.
· Immediately informs Manager or Supervisor of any service or equipment issues.
· Carefully and responsibly handles and transports china, glass, silver.
· Works diligently to provide guest services to the standards of the Princess Royale Mission Statement.
· Follows all guidelines of the Employee Manual including but not limited to: call off procedure, grooming and inform standards, wearing name tag, arriving on time for scheduled shift, etc.
· Stands and walks during entire shift.
· Frequent washing of hands.
· Punches in and out at required times.
· Performs any reasonable task as directed by management.
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Prep Cook
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Front Desk & Reservation Clerk
View PDFBe the important first and last impression of the hotel for our valued guests! Hotel experience is preferred however we are willing to train the right person who has a welcoming smile with a "can-do" attitude and a willingness to work as part of our Front Desk and Reservation team to provide outstanding guest service. -
Restaurant/Outlet Supervisor
Responsibilites include of all aspects of Supervision our Restaurant, Bars, Room Service and Cafe on the Green. This is a hands on position. This position demands a lot of physical labor. This is a seasonal position. -
Line Cook
Job Summary
Duties and Responsibilities:
To set up, maintain and breakdown the hot line area of the kitchen. To prepare menu items using standard recipes and measures, always striving to produce the finest product possible. To produce al~ foods in a timely manner and to assist the chef in banquet and buffet production as needed.
Essential Functions:
· Helps team members whenever needed.
· Ensures all food is fresh and not spoiled.
· Informs chef of any food prepared for service that
· Prepares food orders in the order that they are
received and as directed by servers.
· Maintains all preparation items.
· Cleans and maintains all line equipment as directed
by Engineering or management.
· Follow all proper safety procedures involving
food handling and preparation.
· Practices careful knife and cooking skills, uses
plastic gloves as necessary.
· Works closely with chef to identify service issues
and resolve them.
· Communicates any out of stock items immediately to
staff.
· Immediately informs Manager or Supervisor of any
service or food complaints.
· Maintains line and walk in a neat and orderly
fashion; sets up, re-fills and cleans station.
· Maintains proper ticket times on orders.
· Directs stewards as needed to insure a safe and
clean working area. .
· Works diligently to provide guest services to the
standards of the Chef and Princess Royale Mission
Statement.
Standard Functions:
- Follows all guidelines of the Employee Manual including but not limited to: call off procedure, grooming and uniform standards', wearing name tag, arriving on time for scheduled shift, etc.
- Must possess all basic cooking skills, strive for constant improvement.
- Stands and walks during entire shift.
- Frequent washing of hands, follows sanitation guidelines.
- Punches in and. out at required times.
- Performs any reasonable task as directed by management.
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Security Guard
Duties and Responsibilities:
· Close liaison with Ocean City Fire Marshall and Police Department.
· Set up and administrative reporting system for all security related incidents to include injuries and fires as well as any criminal violation.
· See that all incidents are thoroughly investigated and reported to the proper county or city agencies. Copies will flow directly to the General Manager and cross-filled where appropriate with OCPD or Fire Marshall’s Office.
· Report all employee infractions of rules and regulations to the General Manger and Personnel Director for appropriate action.
· Write and forward any directives VIA General Manager’s office to all Directors, Managers, Department Heads, a need to maintain Safety and Security. This will include but not limited to Fire Evacuation, Bomb Threat, Storm Evacuation and other such directives as needed to obtain compliance by Hotel Personnel.
· Keep fire enunciator panel clear at all times.
· Conduct Internal Investigations of employees as needed.
· Perform these as well as duties assigned by the General Manager.
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Bartender
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